Journey Junction
A handful of us in Birmingham. A vetted planner in each country we cover. A concierge desk that follows the sun. Together, the team is small on purpose — small enough that the person reading your enquiry is the person who'll see your trip through.
Our small headquarters team — designers, concierge, operations — based in the United Kingdom. Together we read every enquiry, brief every planner, and follow every trip from first call to safe landing.
Started Journey Junction after a decade of writing long, opinionated emails to friends about where to go. Reads every enquiry that comes through.
Twelve years at a London tour operator before us. Brings every itinerary to a final draft and stress-tests the small details before you see it.
Runs the 24/7 concierge desk while travelers are on the ground. Former private-client manager at a hotel group. Calm in a crisis.
Makes sure planners are paid on time, suppliers are vetted, and the company keeps its promises. Everything quiet about Journey Junction is partly her doing.
Visits every new lodge, riad and ryokan we recommend, in person, before it ever appears on an itinerary. Has eaten more breakfasts in Tuscany than is strictly reasonable.
Edits the field notes our planners send back from the road. Quietly responsible for most sentences on this site that make you stop scrolling.
"Every planner on this list has been on the ground with one of us, in their country. We don't add planners we haven't met."
Born or rooted there. Vetted personally by us. Each one has been a chef, a former hotelier, a guide, or a journalist before becoming a Journey Junction planner.
Born in Uji, lives in Higashiyama. Designs Kyoto trips slowly, the way the city rewards. Writes the Kyoto field notes for our journal.
Third-generation Tuscan, former sommelier, knows which nonna in which back-road village will let you into her kitchen on a Sunday.
Grew up between Hanoi and the Mekong Delta. Designs trips with the rhythm of the country in mind — north for mist, centre for craft, south for food.
Born in Fez, lives in the Marrakech medina. Knows the riad we keep almost to ourselves — and the family that's been running it for three generations.
Spent fifteen years guiding in Torres del Paine before joining us. Refuses to over-pack a Patagonia schedule. The wind, he says, does enough.
Grew up in Ísafjörður. Pulls travelers off the Ring Road and into the Westfjords by day three. Knows the hot springs nobody has named on the internet.
Former bush-pilot turned safari designer. Builds trips around the small, owner-run conservancy camps where the vehicles are private and the drives are long.
Born in Aix-en-Provence, lives in the Marais. Former restaurant critic who plans France the way the French live it — a market morning, a two-hour lunch, and nothing rushed. Writes the Paris field notes for our journal.
Travelers on a Journey Junction trip travel with a single number. We staff it across time zones so a real human picks up, in your language, at any hour.
Covers Asia & Oceania concierge hours. Worked at a Tokyo five-star for nine years. Speaks Korean, Japanese, English.
Covers Europe, Middle East & Africa concierge hours. Speaks Italian, English, French. Has personally re-routed three honeymoons mid-trip.
Covers the Americas concierge hours. Former luxury cruise concierge. Speaks Spanish, English, Portuguese. Knows every airline's good supervisor.
If you live and breathe a country we don't yet cover — and you have ideas about what a small, considered Journey Junction trip there would look like — we'd like to hear from you.